Reputation Management
Setting (or Resetting) Expectations
Revisit what things you are going to keep vs. change going into this summer season in regard to operations/the customer experience. This is an opportunity to change what wasn’t working when it comes to social hours, housekeeping options, breakfast and more.
Actions Items:
- Review your website & Stay Small, Stay Safe pages for any outdated information about operations or local/state restrictions and guidelines.
- Update local & travel listings (Google, Bing, Yelp, TripAdvisor) with your plans for the 2021 season
Guest Messaging 101 with Whistle
Want to provide a better guest experience, streamline operations, and stay connected to your guests even in a contactless world? Join us for an exclusive session with Whistle to learn more about their suite of tools, latest updates, and take advantage of an exclusive sign-up offer!
The sign-on incentive will be a free 30 day trial and 20% off for the first 3 paying months. Sign up by May 31st.