Recording: Creating Guest Experiences for the New Normal


Guest speaker Linda Hayes, Hospitality Consultant and Owner of ijk Partners, LLC, will lead this timely class exploring the opportunities you can create or partner to offer to your guests. We’ll be addressing the important, top of mind questions, such as: What will they do while they are there? Where will they eat their meals if not at your property? How can you create an experience that is memorable yet keeps your guests safe and healthy? You’ll come away with creative and actionable ideas to create new guest experiences you can market in the “COVID-19 world.”